Browser support and troubleshooting for online gaming

Which browsers do you recommend for online gaming on PokerStars?

We recommend using:

• Chrome
• Safari

Our website is optimized for these browsers.

 

How can I fix browser loading, freezing or display issues?

Clearing your browser's cache resolves most loading, freezing and display issues.

Cached files can sometimes interfere with game performance.

 

How do I clear my browser cache?

Select your browser and device type below for official instructions on clearing your cache:

 

Chrome on desktop

Clear cache in 'Chrome' on Desktop

 

Chrome on Android

Clear cache in 'Chrome' on Android

 

Safari on iOS

Clear cache in 'Safari' on iOS

 

Safari on macOS

Clear cache in 'Safari' on macOS

 

After clearing your cache:

1. Close your browser.
2. Reopen your browser.
3. Try accessing the games again.